Tailored support for diverse tertiary residents

Warm greetings to ISANA NZ members and associates. We're touching base with an update to our eLearning policy.

If you enrolled in any one of our three eLearning courses (Supporting international homestay hosts, Tailored support for diverse tertiary residents, and/or the six Supporting cross-border students micro-modules developed with MOE-TILWP assistance) before the 1st February 2025 you have until the 22nd April 2025 to complete any and all micro-modules you're enrolled in and receive your micro credential(s). You will no longer have access to these courses beyond 22nd April 2025. 

Any users enrolled in any of our eLearning courses after the first of February 2025 will be allocated a 12 week period in which to complete the micro-modules. After which, you will no longer have access to the course(s). A 12 week access period will be standard practice across all our eLearning courses moving forward. 

To all users, ensure you download your micro credential before the enrolment end date to keep record of your course completion. View instructions on downloading your micro credential here. Should you wish to extend your course access or revisit a module after your course access has expired, you will need to be re enrolled in the desired course which will instate a new 12 week access period. 

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Course overview

This eLearning course is designed for Australian and New Zealand tertiary accommodation providers and is ideal for managers, support staff and RAs. It consists of three micro-modules which introduce knowledge and skills that are helpful for supporting diverse resident bodies that include international students, new settlers, refugee-background learners and third culture kids. Each micro-module takes 10-15 minutes to complete.

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In the three micro-modules you will:

• _{Read case studies and practical tips}
• _{Engage with interactive activities, tasks, and quizzes}
• _{Watch short videos}
• _{Access external web pages}

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Upon completion of the third micro-module, you will receive a digital badge that shows evidence of specialised training to support diverse residents.

Course benefits

(i) In 2024 the NZQA Code Office focused on homestay host provisions in its review procedures, and tertiary accommodation is likely to be a near-term focus. Education providers are required to provide tailored support for diverse residents that caters to their cultural and language backgrounds. This eLearning micro module provides evidence-based tools and case-based learning  for accommodation staff to enhance their intercultural skills and thereby meet Code obligations.  

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Learn more here.

Course pricing

$20NZ per user

Have an ISANA NZ membership? Receive 50% off registrations when you register over 50 people! Registrations up to 50 people cost $20pp, and registrations beyond 50 people cost $10pp (this discount is available for members only. To be eligible, 50 persons must be registered at once).

To enrol please click the link to register and select how many people you would like to enrol in the course. We will then email you with a payment link and request a list of the people you'd like to enrol. Once the payment has been processed we will enrol the provided list of participants. Each user will be sent an enrolment confirmation email to the provided email address with login details.

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For further pricing inquiries please email contact@isana.nz

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In association with APSAA and ISANA Australia